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Support 25G Local VCs to Cloud Providers in Equinix Fabric

This idea was imported from Canny. Originally created by: John Hanahan. The current owner is: John Hanahan. Enable customers to create 25G Virtual Circuits to select clouds in select metros. We'll plan to support AWS, Azure, GCP and Oracle to begi...
Ben White over 2 years ago in Private Connectivity / Public Cloud Destinations 2 Planned

Improve Search Behavior in Customer Console

This idea was imported from Canny. Originally created by: Niek Willems. The current owner is: Miles Thomas. Hey Equinix, we're trying out your new console version. We see some strange behaviour of the search box: Typing 'res' results in a result l...
Ben White about 3 years ago in Usability / Console & Communications 0

Display Reserved Server Renewal / Cancellation Date in Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. We currently do not display the renewal or cancellation dates for respective hardware reservations in the Console consistently. Customers w...
Ben White over 2 years ago in Usability / Console & Communications 1

Mobile Responsive Customer Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. In the case that users need to use the Customer Console on their mobile device, it is not responsive or usable. Users should be able to use...
Ben White over 2 years ago in Usability / Console & Communications 1

Advanced On-Demand Deployment Option

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users interested in deploying Metal servers on-demand only have one linear way to configure and deploy: Pick Metro, Pick Server Configurati...
Ben White over 2 years ago in Usability / Console & Communications 0

Rewards program for community-made wiki entires and/or blog posts

This idea was imported from Canny. Originally created by: Michelle Goossens. The current owner is: Unassigned. Hi, an idea that came into my mind. Some other places do this as well. If one was to make a tutorial of the service, a how-to on the wik...
Ben White over 4 years ago in Usability / Console & Communications 1

Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Assign tags at provisioning / configuration time in

This idea was imported from Canny. Originally created by: Daniel Lotterman. The current owner is: Miles Thomas. Currently when launching an instance through the Metal console, there is no way to add tags to an instance at provision time as part of...
Ben White about 4 years ago in Usability / Console & Communications 0

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0