Users should have an option to submit a request for their On-Demand instances to be converted to Reservations. This would be enabled via the Self-Service Reservations feature in the Metal Customer Console.

Hey Equinix, we're trying out your new console version. We see some strange behaviour of the search box: Typing 'res' results in a result list with only Reserved instances being displayed (which is good). But typing more, e.g. 'rese' or 'reserv' then empties the result list.

Hi, an idea that came into my mind. Some other places do this as well. If one was to make a tutorial of the service, a how-to on the wiki and/or a blog post, then the creator can receive a reward of some kind.

Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unless they are specifically looking for them. It would be great to improve the status page to clearly have Incidents vs Maintenances. Some use cases that we should support with our status page are: Please notify me of all service impacting events or maintenances for Network Edge and Fabric in XYZ Metro(s) Please notify me of all global (e.g. portal/api) related events or maintenance for [X] product Please notify me of all events in X Metro(s)

Customers that leverage both Metal and Fabric need easier ways to manage between the offerings, specifically: Auth my Fabric <> Metal account at a Project scope so you can see assets/resources across products In the Fabric/NE portal users should be able to see and connect to Metal VLANs in a Project(s) In the Metal portal, users should be able to view and connect to Fabric destinations

Users are currently only able to contract through the US-based Equinix Services Inc. when creating their Billing Account. There are use cases where companies want (or need) to contract through a non-US based entity. In an effort to expand supporting global use cases for all industries, we should operationalize non-US based contracting entities for customers in the EMEA and APAC regions. Customers should be able to choose these entities (or have it chosen for them, based on their billing address) during Billing Account creation.

The only ways to provide iPXE scripts currently are the following: 1 - iPXE script URL The downside to this is that the endpoint hosting the iPXE script must be public. This does not work for users that want to host the iPXE script somewhere private. 2 - Userdata This works great and allows private deployments but the issue is when users want to also pass userdata content such as cloud config or bash scripts. A third option should be available that lets the user provide the iPXE script content in base64 encoding similar to how it is done with the userdata method. This would be something like the following: “ipxe_script” : “base64encodedipxecontentstring” This would allow users to use private scripts and also freely use the userdata option for other automation scripts.

Users should be able to generate a "Statement of Account" from the Billing section of the Customer Console. This should allow users to input a date range which will then generate a ledger showing transactions, costs incurred, payments, and account balance over the specified date range.

In the case that users need to use the Customer Console on their mobile device, it is not responsive or usable. Users should be able to use the Customer Console on their phone or tablet as they can on a PC.

Large companies, with established procurement processes, require a structure to manage POs and match them to invoices. Equinix Metal should support customers creating and updating Purchase Order (PO) numbers via the Metal Console.