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Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Metal Managed Infrastructure & Network Monitoring

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Native monitoring for Metal infrastructure and networking similar to AWS CloudWatch. This service should provide users with alerting, logs,...
Ben White over 2 years ago in Wishlist / Dreamboard / Big, awesome ideas 0

Co-term Support

This idea was imported from Canny. Originally created by: Damian Sieczkowski. The current owner is: Miles Thomas. Allow customers to create reservations that co-term with existing reservation orders. This removes the challenge of managing reservat...
Ben White over 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Extend API to fetch the elastic IPs capacity

This idea was imported from Canny. Originally created by: Ekaterina Romanova. The current owner is: Unassigned. It will be good to have any way to get the elastic IPs quota per project/organisation through API/UI. For example, the amount of IPs th...
Ben White about 4 years ago in Usability / Dev: API|Integrations|SDK 0

Support Passwordless Login Experience

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Sal Carrasco. Make it easier to login to Equinix portals (and future auth flows) using passwordless login flows.
Ben White over 2 years ago in Usability / Console & Communications 0

Support Okta as an SSO/Auth Native Integration

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Sal Carrasco. Support Okta as a native integration for Enterprise customers to support SSO and Directory management.
Ben White over 2 years ago in Usability / Console & Communications 0

Create Account / Login with Social Accounts

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Sal Carrasco. Support creating a user account and logging in with common social login services, including Google, GitHub and LinkedIn.
Ben White over 2 years ago in Usability / Console & Communications 0

Enable users to manage Beta program participation in Console

This idea was imported from Canny. Originally created by: Jacob Smith. The current owner is: FX Jammes. As a customer, I want the ability to identify and manage which beta / early access programs I or my org is participating in directly from the p...
Ben White over 2 years ago in Usability / Console & Communications 0

Metal Virtual Private Cloud (VPC)

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. A secure & programmatically isolated private cloud hosted on Equinix Metal's IaaS platform. Users will be able to leverage the powerful...
Ben White over 2 years ago in Wishlist / Dreamboard / Big, awesome ideas 0

Spot Market Instance Bid + Order Workflow in New Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. The bidding and deployment of Spot Market Instances is currently an API / developer experience only feature - when rebuilding the new Custo...
Ben White over 2 years ago in Usability / Console & Communications 0