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GUI Cost Calculator to include OS fees

Originally created by: Matt Leonard. The current owner is: Miles Thomas Posted September 29, 2021. Vote 7 The cost summary in the GUI when choosing a node and configuring it with OS doesn't currently include the OS licensing fee if chosen.
Ben White about 1 year ago in Usability 0 Planned

Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Support for Manual Payments

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Prior to the introduction of Billing Accounts and migration to a new billing system (https://feedback.equinixmetal.com/changelog/new-kill-b...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Support EU Taxonomy for Instance Level Power Consumption

This idea was imported from Canny. Originally created by: Guillaume Delannoy. The current owner is: Miles Thomas. Customers and partners would like to have power consumption reporting for instances, projects or tags of instances. This could be pro...
Ben White over 2 years ago in Wishlist / Dreamboard / Big, awesome ideas 0

Enable Single global Billing Account in USD to buy all Network Edge Services

This idea was imported from Canny. Originally created by: Mandar Joshi. The current owner is: Mandar Joshi. Enable customer to have a single global billing account with a single currency (in USD) to buy all Network Edge services such as Virtual De...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Assign tags at provisioning / configuration time in

This idea was imported from Canny. Originally created by: Daniel Lotterman. The current owner is: Miles Thomas. Currently when launching an instance through the Metal console, there is no way to add tags to an instance at provision time as part of...
Ben White about 4 years ago in Usability / Console & Communications 0

Support for Project-based Invoicing / Billing

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. With the introduction of Billing Accounts, user invoices were consolidated as detailed here: https://metal.canny.io/admin/feedback/usabilit...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Metal Managed Infrastructure & Network Monitoring

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Native monitoring for Metal infrastructure and networking similar to AWS CloudWatch. This service should provide users with alerting, logs,...
Ben White over 2 years ago in Wishlist / Dreamboard / Big, awesome ideas 0