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Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Support Right to be Forgotten when Deleting Accounts

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Unassigned. Support additional GDPR related and privacy options when deleting a user profile, Organization or Billing Account.
Ben White over 2 years ago in Administration / Trust & Certifications 0

WHMCS Module

This idea was imported from Canny. Originally created by: Trax Armstrong. The current owner is: Sal Carrasco. Hi. Please consider giving us us a WHMCS module. URL https://developers.whmcs.com/modules/ It is the best way to sell Equinix Metal and...
Ben White over 2 years ago in Instance Types and Features / Bare Metal Provision. & Manag. 0

Support for Manual Payments

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Prior to the introduction of Billing Accounts and migration to a new billing system (https://feedback.equinixmetal.com/changelog/new-kill-b...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Enable Single global Billing Account in USD to buy all Network Edge Services

This idea was imported from Canny. Originally created by: Mandar Joshi. The current owner is: Mandar Joshi. Enable customer to have a single global billing account with a single currency (in USD) to buy all Network Edge services such as Virtual De...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Assign tags at provisioning / configuration time in

This idea was imported from Canny. Originally created by: Daniel Lotterman. The current owner is: Miles Thomas. Currently when launching an instance through the Metal console, there is no way to add tags to an instance at provision time as part of...
Ben White about 4 years ago in Usability / Console & Communications 0

Support for Project-based Invoicing / Billing

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. With the introduction of Billing Accounts, user invoices were consolidated as detailed here: https://metal.canny.io/admin/feedback/usabilit...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Testing

This idea was imported from Canny. Originally created by: Victim. The current owner is: Unassigned. Test
Ben White over 1 year ago in Instance Types and Features / Bare Metal Provision. & Manag. 1