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Support VC Port Changes for Metal Billed VCs

This idea was imported from Canny. Originally created by: Larry Ma. The current owner is: Unassigned. Currently for a fabric billed shared connection, a customer can requests throughput update for an existing virtual connection (VC) via fabric por...
Ben White almost 3 years ago in Private Connectivity / Fabric & Cross Connects 0

Support 25G Local VCs to Cloud Providers in Equinix Fabric

This idea was imported from Canny. Originally created by: John Hanahan. The current owner is: John Hanahan. Enable customers to create 25G Virtual Circuits to select clouds in select metros. We'll plan to support AWS, Azure, GCP and Oracle to begi...
Ben White over 2 years ago in Private Connectivity / Public Cloud Destinations 2 Planned

NE-only Customers : allow permission to Service Profile creation and management

This idea was imported from Canny. Originally created by: Marco Zacchello. The current owner is: Unassigned. Fully Digital customer, with NE only assets, would like to create or manage or view a Service profile (private or public). NE only custo...
Ben White almost 2 years ago in Private Connectivity / Fabric & Cross Connects 1

Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0