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Usability

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Data Processing Agreement

This idea was imported from Canny. Originally created by: Steven Conte. The current owner is: Miles Thomas. European customers would like to see Equinix Metal have a DPA. This would make it easier for customers to seek GDPR compliance.
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1 Planned

Generate Statement of Account

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users should be able to generate a "Statement of Account" from the Billing section of the Customer Console. This should allow users to inpu...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Improve Search Behavior in Customer Console

This idea was imported from Canny. Originally created by: Niek Willems. The current owner is: Miles Thomas. Hey Equinix, we're trying out your new console version. We see some strange behaviour of the search box: Typing 'res' results in a result l...
Ben White about 2 years ago in Usability / Console & Communications 0

Display Reserved Server Renewal / Cancellation Date in Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. We currently do not display the renewal or cancellation dates for respective hardware reservations in the Console consistently. Customers w...
Ben White over 1 year ago in Usability / Console & Communications 1

Ability to contract through global Sell-from entities

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users are currently only able to contract through the US-based Equinix Services Inc. when creating their Billing Account. There are use cas...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Terraform: Await Custom User-State During Terraform Device Provision

This idea was imported from Canny. Originally created by: Damian Sieczkowski. The current owner is: Unassigned. Instead of considering a device successfully provisioned according to the Metal API, await a custom user-state, e.g. user-data-successf...
Ben White over 2 years ago in Usability / Dev: API|Integrations|SDK 0

Mobile Responsive Customer Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. In the case that users need to use the Customer Console on their mobile device, it is not responsive or usable. Users should be able to use...
Ben White over 1 year ago in Usability / Console & Communications 1

API support to export billing data

This idea was imported from Canny. Originally created by: Cesar Ortega. The current owner is: Miles Thomas. Extracting billing information from APIs is currently not available. At this moment, the whole workflow is manual as you need to export a f...
Ben White about 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Advanced On-Demand Deployment Option

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users interested in deploying Metal servers on-demand only have one linear way to configure and deploy: Pick Metro, Pick Server Configurati...
Ben White over 1 year ago in Usability / Console & Communications 0

Service API Account

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Sal Carrasco. Support for a non-human user account to be used for authentication to the Metal API
Ben White over 1 year ago in Usability / Dev: API|Integrations|SDK 0