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Update Feedback Site URL to align with all Digital products

Originally created by: Zachary Smith. The current owner is: Unassigned. Posted March 3, 2023. Vote 1 Currently, the feedback experience located at https://feedback.equinixmetal.com includes ideas for all digital products, but the domain leads you ...
Ben White over 1 year ago in Usability 0 Planned

Improved Reserved Servers Search

Originally created by: Damian Sieczkowski. The current owner is: Miles Thomas. Posted November 10, 2020. Vote 6 Current reserved server search functionality is unintuitive. Searching by a project name or server type returns unexpected results. We ...
Ben White over 1 year ago in Usability / Uncategorized 2 Planned

GUI Cost Calculator to include OS fees

Originally created by: Matt Leonard. The current owner is: Miles Thomas Posted September 29, 2021. Vote 7 The cost summary in the GUI when choosing a node and configuring it with OS doesn't currently include the OS licensing fee if chosen.
Ben White over 1 year ago in Usability 0 Planned

Support for Manual Payments

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Prior to the introduction of Billing Accounts and migration to a new billing system (https://feedback.equinixmetal.com/changelog/new-kill-b...
Ben White almost 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Enable Single global Billing Account in USD to buy all Network Edge Services

This idea was imported from Canny. Originally created by: Mandar Joshi. The current owner is: Mandar Joshi. Enable customer to have a single global billing account with a single currency (in USD) to buy all Network Edge services such as Virtual De...
Ben White about 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Support for Project-based Invoicing / Billing

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. With the introduction of Billing Accounts, user invoices were consolidated as detailed here: https://metal.canny.io/admin/feedback/usabilit...
Ben White about 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White about 3 years ago in Usability / Customer Support & Care 0

Co-term Support

This idea was imported from Canny. Originally created by: Damian Sieczkowski. The current owner is: Miles Thomas. Allow customers to create reservations that co-term with existing reservation orders. This removes the challenge of managing reservat...
Ben White over 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Extend API to fetch the elastic IPs capacity

This idea was imported from Canny. Originally created by: Ekaterina Romanova. The current owner is: Unassigned. It will be good to have any way to get the elastic IPs quota per project/organisation through API/UI. For example, the amount of IPs th...
Ben White over 4 years ago in Usability / Dev: API|Integrations|SDK 0

Support Passwordless Login Experience

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Sal Carrasco. Make it easier to login to Equinix portals (and future auth flows) using passwordless login flows.
Ben White almost 3 years ago in Usability / Console & Communications 0