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NE-only Customers : allow permission to Service Profile creation and management

This idea was imported from Canny. Originally created by: Marco Zacchello. The current owner is: Unassigned. Fully Digital customer, with NE only assets, would like to create or manage or view a Service profile (private or public). NE only custo...
Ben White almost 2 years ago in Private Connectivity / Fabric & Cross Connects 1

Confirmation Dialogue for Bulk VLAN Un-assignment

Originally created by: David Luke. The current owner is: Miles Thomas Posted May 9, 2023. Votes 7 Currently, when selecting multiple VLANs for unassignment/removal on an Instances Networking tab, there is no confirmation after clicking the "Remove...
Ben White about 1 year ago in Network Features / Uncategorized 2 Planned

Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0