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Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Make Operating Systems' EOL information easily accessible

This idea was imported from Canny. Originally created by: Sal Carrasco. The current owner is: Ravinder Braich. It would be beneficial to be able to query the API and obtain an Operating System's EOL information. Ideally this information is availab...
Ben White over 2 years ago in OS and Images / Platform Request 0

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Citrix Hypervisor as Supported OS

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Sal Carrasco. Support Citrix 8.x (latest version) hypervisor as an installable OS across gen3 hardware configs.
Ben White over 2 years ago in OS and Images / Uncategorized 0

High-Availability Architectures

This idea was imported from Canny. Originally created by: Matt Ward. The current owner is: Unassigned. I think there is a few errors in the Network Diagram in the below link, please see highlights in the attached snipet: https://docs.equinix.com/...
Ben White about 3 years ago in Solutions and Guides / Reference Architecture 0