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Ideas

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MTCS Certification for Equinix Metal in Singapore

This idea was imported from Canny. Originally created by: Pramod Rane. The current owner is: Miles Thomas. MTCS certification for Equinix Metal for Singapore customers since this is a market requirement. https://en.m.wikipedia.org/wiki/SS584
Ben White over 4 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Purchase Order Management

This idea was imported from Canny. Originally created by: Damian Sieczkowski. The current owner is: Miles Thomas. Large companies, with established procurement processes, require a structure to manage POs and match them to invoices. Equinix Metal ...
Ben White about 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1 Planned

Conversion for On-Demand Instances to Reservations

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users should have an option to submit a request for their On-Demand instances to be converted to Reservations. This would be enabled via th...
Ben White about 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0 Planned

Data Processing Agreement

This idea was imported from Canny. Originally created by: Steven Conte. The current owner is: Miles Thomas. European customers would like to see Equinix Metal have a DPA. This would make it easier for customers to seek GDPR compliance.
Ben White over 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1 Planned

Improve Search Behavior in Customer Console

This idea was imported from Canny. Originally created by: Niek Willems. The current owner is: Miles Thomas. Hey Equinix, we're trying out your new console version. We see some strange behaviour of the search box: Typing 'res' results in a result l...
Ben White about 3 years ago in Usability / Console & Communications 0

Generate Statement of Account

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users should be able to generate a "Statement of Account" from the Billing section of the Customer Console. This should allow users to inpu...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Display Reserved Server Renewal / Cancellation Date in Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. We currently do not display the renewal or cancellation dates for respective hardware reservations in the Console consistently. Customers w...
Ben White over 2 years ago in Usability / Console & Communications 1

Ability to contract through global Sell-from entities

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users are currently only able to contract through the US-based Equinix Services Inc. when creating their Billing Account. There are use cas...
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

API support to export billing data

This idea was imported from Canny. Originally created by: Cesar Ortega. The current owner is: Miles Thomas. Extracting billing information from APIs is currently not available. At this moment, the whole workflow is manual as you need to export a f...
Ben White about 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Mobile Responsive Customer Console

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. In the case that users need to use the Customer Console on their mobile device, it is not responsive or usable. Users should be able to use...
Ben White over 2 years ago in Usability / Console & Communications 1