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feedback.equinixmetal.com
Created by Ben White
Created on Jun 2, 2023

Instance Screenshots

This idea was imported from Canny. Originally created by: Alexander Tessmer. The current owner is: Unassigned.

When an instance becomes unreachable over the network, it can be hard to debug. Serial might not be enabled in the OS, making SOS unavilable. Even if serial is configured situations like a kernel panic could make it unusable. It would be helpful to be able to get a screenshot from the BMC to help debug what has happened in these scenarios.
  • Admin
    Ben White
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    Jun 12, 2023

    This comment was imported from Canny. Originally created by: Salil Bidaye with 0 likes.

    Hi, it would be great if there is a API available to grab the serial logs of the instance for analyzing the cause of failure and troubleshooting. Thanks.

  • +2