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Ideas

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Managed VMware Cloud Provider (VCPP) Service

This idea was imported from Canny. Originally created by: Jason Powers. The current owner is: Venkat Ganti. Many customers exploring the possibility of leveraging Equinix Metal are looking for the ability to deploy VMware on those bare metal insta...
Ben White about 3 years ago in Solutions and Guides / 3rd Party Integrations 0

NE-only Customers : allow permission to Service Profile creation and management

This idea was imported from Canny. Originally created by: Marco Zacchello. The current owner is: Unassigned. Fully Digital customer, with NE only assets, would like to create or manage or view a Service profile (private or public). NE only custo...
Ben White almost 2 years ago in Private Connectivity / Fabric & Cross Connects 1

Ability to export/download Project timeline

This idea was imported from Canny. Originally created by: Jemarie Camba. The current owner is: Unassigned. Allow customers to export/download a pdf file of their Project timeline/ Global Event Log.
Ben White about 3 years ago in Administration / Telemetry, Logs, Monitoring 0

Improve Status Page to Support Easier Subscription and Notification

This idea was imported from Canny. Originally created by: Zachary Smith. The current owner is: Miles Thomas. Currently, it is difficult for customers and internal success team members to discover or subscribe to incidents or maintenance events unl...
Ben White over 2 years ago in Usability / Customer Support & Care 0

BGP ASN Change notification

This idea was imported from Canny. Originally created by: Bryce Adams. The current owner is: Unassigned. Currently every ASN change gets sent in an individual email to the customer. This create a spam experience. Would love to see a summary option...
Ben White over 2 years ago in Usability / Customer Support & Care 0

Customer Support Ticket Center

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Customers should have a screen in the Customer Console where they can create, view, and manage their existing and historical support ticket...
Ben White over 2 years ago in Usability / Customer Support & Care 0