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Conversion for On-Demand Instances to Reservations

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users should have an option to submit a request for their On-Demand instances to be converted to Reservations. This would be enabled via th...
Ben White about 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0 Planned

MTCS Certification for Equinix Metal in Singapore

This idea was imported from Canny. Originally created by: Pramod Rane. The current owner is: Miles Thomas. MTCS certification for Equinix Metal for Singapore customers since this is a market requirement. https://en.m.wikipedia.org/wiki/SS584
Ben White over 3 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Purchase Order Management

This idea was imported from Canny. Originally created by: Damian Sieczkowski. The current owner is: Miles Thomas. Large companies, with established procurement processes, require a structure to manage POs and match them to invoices. Equinix Metal ...
Ben White about 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1 Planned

Data Processing Agreement

This idea was imported from Canny. Originally created by: Steven Conte. The current owner is: Miles Thomas. European customers would like to see Equinix Metal have a DPA. This would make it easier for customers to seek GDPR compliance.
Ben White over 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 1 Planned

Generate Statement of Account

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users should be able to generate a "Statement of Account" from the Billing section of the Customer Console. This should allow users to inpu...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Ability to contract through global Sell-from entities

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Users are currently only able to contract through the US-based Equinix Services Inc. when creating their Billing Account. There are use cas...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

API support to export billing data

This idea was imported from Canny. Originally created by: Cesar Ortega. The current owner is: Miles Thomas. Extracting billing information from APIs is currently not available. At this moment, the whole workflow is manual as you need to export a f...
Ben White about 2 years ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Support for Manual Payments

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. Prior to the introduction of Billing Accounts and migration to a new billing system (https://feedback.equinixmetal.com/changelog/new-kill-b...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Enable Single global Billing Account in USD to buy all Network Edge Services

This idea was imported from Canny. Originally created by: Mandar Joshi. The current owner is: Mandar Joshi. Enable customer to have a single global billing account with a single currency (in USD) to buy all Network Edge services such as Virtual De...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 0

Support for Project-based Invoicing / Billing

This idea was imported from Canny. Originally created by: Miles Thomas. The current owner is: Miles Thomas. With the introduction of Billing Accounts, user invoices were consolidated as detailed here: https://metal.canny.io/admin/feedback/usabilit...
Ben White over 1 year ago in Usability / Commerc: Tax|Legal|Billing|Etc 1